Web Orders & Inquiries
Thanks for shopping with Ecoffee Cup. Our customer care team are pleased to assist you as best we can.
For all inquiries relating to orders placed through this website ONLY, please email our customer care team:
Please quote your order number in the subject line of all correspondence.
Please note that any returns are only accepted once you have contacted us on the email above.
Returns should then be sent to:
MODECUPAU PTY LTD
Attention: CLIENTCODE: MODE
c/o National Products Fulfilment
9 Macquarie Drive
THOMASTOWN VIC 3074
See more information about returns here.
We currently sell Ecoffee Cup in over 1000 independent retail outlets, cafes and restaurants worldwide, including Australia, UK, Europe, USA, Japan, South Africa and beyond. If you would like to find out more about opening a wholesale account with us, please email:
Customisation & Bespoke Design
We can brand generic Ecoffee Cup’s (MOQ apply) – or create a bespoke, customised Ecoffee Cup to your exact requirements and design (MOQ apply)
We have worked with FMCG, universities, facilities management and event companies, caterers and major corporate organisations – as well as cafes and businesses across the globe.
To find out more, please email our team:
MODECUPAU Pty Ltd
PO Box 6407
Melbourne VIC 3004
Attention: Ecoffee Cup AU
If you wish to know more about Ecoffee Cup please check our FAQs page